Royal Children's Hospital - Completed December 2011

Royal Children's Hospital - Completed December 2011

The New Royal Women’s Hospital - Completed June 2009

The New Royal Women’s Hospital - Completed June 2009

La Trobe Biosciences Research Centre - Completed August 2011

La Trobe Biosciences Research Centre - Completed August 2011

Current and ongoing projects

About us

Our staff is the key to our success.

What makes us unique?

Our track record and excellent reputation on healthcare and laboratory projects is built on our diversity of skills and understanding the client and the clinical function of their environment. HKI staff have been employed for many years within hospitals and Laboratories/Research laboratories and there understanding of the operational, clinical and technical aspects, ensures that our clients receive complete and well rounded solutions.

Our team is comprised of individuals that are;

  • Considered respected leaders in the Biomedical Engineering Industry
  • Experienced specialists in their fields and are committed to achieving the highest standards. (Biomedical Engineers, Laboratory Specialists, Radiographers, Industrial designers and ICT professionals)
  • Part of a multidisciplinary team that is able to deliver on many facets with a comprehensive and balanced service.

Our blend of knowledge, skills and experience allows HKI to offer a diverse and capable team able to competently deliver the best project outcomes on behalf of our clients.

ISO Certification

Health & Safety 18001 PMS3282  

HealthKare Intelligence‘s Quality Management System has been certified to ISO 9001

HealthKare Intelligence has developed and maintains a Quality Management Plan to fulfil our commitment to:

  • Providing services that satisfy our customers’ needs
  • Fulfilling customer expectations
  • Systematic and continuous improvement
  • Maintaining a team commitment towards Quality Assurance.

This is achieved through the effective implementation of our quality system which is in conformance with the International standard ISO 9001:2008.
Our Quality Management Plan describes the Quality Management System, defines the authorities as well as the responsibilities of the employees involved in the operation of the system. It also provides procedures as required by ISO 9001:2008 for activities of the Quality Management System to ensure the quality of our services.


Our expertise

HKI has a number of points of difference.

Consulting services

Leveraging on our vast experience and knowledge, HealthKare Intelligence is able to offer clients an extensive range of consulting services.

Biomedical Equipment Consulting
  • Management of major equipment installations
  • Development and implementation of Biomedical educational programs
  • Auditing of Biomedical engineering service delivery
  • Quality Assurance Planning and Implementation
  • Asset Management and planning
  • Risk Management
  • Life Cycle Management
  • Development and implementation of policy and procedures
  • Documentation Development and Management
  • Contract and vendor management
  • Equipment Education and training
FF&E Project Management
  • Management of the complete FF&E journey  from the;
    • master planning phase;
    • project brief,
    • bid, design and construction phase;
    • logistics, installation and commissioning phase.
  • Development of FF&E schedules
  • Selection of fit for purpose FF&E
  • Budget planning and Strategic Procurement
  • Stakeholder management
  • User group Facilitation
  • Process development & implementation
  • Program development, implementation and coordination
  • Review of architectural drawings and Room data sheets
Medical Equipment Planning
  • Design integration during the bid , design and delivery phases
  • Specialist equipment architectural and services integration and coordination ie.  MRI, CT ect.
International Equipment Sourcing
  • Sourcing, negotiating and procuring equipment from overseas
FF&E Procurement
  • Program development, implantation and tracking
  • User group facilitation
  • Strategic Procurement
  • Development of Tender Specifications
  • Tender negotiations
  • Contract Management
FF&E Logistics Management
  • Development and Implementation of Logistics Plans and Programs
FF&E Installation and Commissioning
  • Management / Coordination of FF&E commissioning and installations
  • Development and implementation of FF&E  testing and commissioning protocols and methodologies
  • Development of Staff training programs
  • Development and Implementation of Logistics Plans and Programs
Transition Project Management
  • Development of Transition Plans
  • Transition Budget planning
  • Coordination, management and implementation of Transitional activities
  • Management and appointment of an appropriate removalist
Training and Education
  • Development and implementation of equipment training programs
Accreditation Services
  • Assessment of the organisations compliance to healthcare Quality standards
  •  Accreditation documentation preparation
  • Mock Surveys
  • Auditing Cooperate service deliveries
  • Review of services policies and procedures
Electrical Safety
  • M-Class Consulting and testing of Cardiac and Body Protected areas



  • All

Contact Us

To send us a message or just to say hello, please complete the form or contact us via details listed below. We'll get back to you asap.

Contact information

Suite 18 Level 4, 70 Racecourse Road
North Melbourne VIC
Australia 3051

Telephone: +61 (0)3 9013 7700
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